Frequently Asked Questions
Everything you need to know about your Calzuro experience.
How do I determine my correct Calzuro size?
Calzuro clogs typically follow European sizing. We recommend consulting our detailed size chart and measuring your foot length to ensure the perfect fit, especially if you plan to wear them with or without insoles.
Are Calzuro clogs slip-resistant and autoclavable?
Yes, our classic Calzuro clogs are designed for professional environments. They feature slip-resistant soles and are made from a special copolymer that is autoclavable up to 134°C (273°F) for maximum hygiene.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If you need a different size or color, simply initiate an exchange through our online portal for a seamless transition.
How long does shipping take?
Standard orders are processed within 1-2 business days. Depending on your location, delivery typically takes 3-7 business days. Expedited shipping options are available at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient shopping experience.
Do Calzuro clogs come with a warranty?
We stand by the quality of our Italian-made footwear. Calzuro products are covered against manufacturing defects for six months from the date of purchase under normal use conditions.